Downloading and Installing Neurax and Neurax Pro

Overview

• Neurax is available in three versions – Neurax Pro v5.0, Neurax Pro v4.0 and Neurax Standard v3.1. Visit this page for a description of what each of these versions does: http://www.brisnet.com/php/fw/softwareDisplay/
• NRP files work with Neurax Pro v5.0, Neurax Pro v4.0 and BRIS Custom PP Generator. They cost $14 ($7 for gold members).
• NRX files work with Neurax Standard v3.1 and cost only $1.
• XRD (Exotic Results) files will work will all versions of Neurax to create DataSets and cost only $0.25.

How to download and install software

1. Go to brisnet.com and select the “Free Software” tab located at the top left hand corner of the screen.
2. Select Neurax or Neurax Pro from the list of titles. This will take you to a screen with an explanation of each of the three different versions of the software.
3. Click on the download link below the version which you wish to install. User manual downloads are also available here.
4. Have the customer tell you the installation prompts that come up on their screen and walk them through the process.
5. Once the installation is finished, it should put a Neurax icon on their desktop or will add it to the programs list in their start menu.
    

Common Installation Error

On Windows 7 or Windows 8, you may encounter an error message during installation that says “installneurax31.exe/installneuraxpro4.exe/installneuraxpro5.exe stopped working” leading you to believe that the installation has failed.

• Check the C: drive to see if the Neurax31/Neurax Pro 4/Neurax Pro 5 (depending on the version you are trying to install) folder is there.
• If the folder is there, the program is successfully installed.
• You will have to manually create a desktop shortcut for the program from the Start menu (or search menu on Windows 8).
• Once you run Neurax for the first time, the DATASETS and other folders will be created for you in the Neurax folder on the C: drive.
   

How to download Neurax files

 

Neurax or Neurax Pro Data Files (NRX or NRP)

1. Go to brisnet.com and select the "Selections, Programs & PPs" tab located on the top left of the screen.
2. Select "Software Data Files" and select Neurax or Neurax Pro data files.
3. From there, choose a track and date.
4. When you right-click on the date and click “Save Target As” (IE) or “Save Link As” (Chrome & Firefox), you will be prompted to save the file. Please note: you have to be signed in on the Brisnet site already in order for this to work. Otherwise, you will download a useless html file.
5. You can save it in a folder called DATASETS in the Neurax folder on the C: drive. All future instructions in this document will assume that you have saved your data file to this folder.

Exotic Results Files (XRD)

1. Go to brisnet.com and select the "Results & Charts" tab located on the top left of the screen.

2. Select "Exotic Results Files”

1. From there, choose a track and date.
2. When you right-click on the date and click “Save Target As” (IE) or “Save Link As” (Chrome & Firefox), you will be prompted to save the file.  Please note: you have to be signed in on the Brisnet site already in order for this to work. Otherwise, you will download a useless html file.
3. You can save it in a folder called DATASETS which is in the Neurax folder (it will be called Neurax31, NeuraxPro4 or NeuraxPro5 depending on which version you are using) on the C: drive. Saving results files in the same folder as their corresponding data files will make it easier to create datasets within Neurax. Also, all future instructions in this document will assume that you have saved your files to this folder.

Sample files

Customers can download free sample Neurax, Neurax Pro and Exotics Results data files on the BRISnet free samples page: http://www.brisnet.com/cgi-bin/HTML/samples.html

 

ADW Site

Files can also be downloaded from our affiliate ADW sites when clicking on the “Handicapping” tab.

 

How to process files 

 

1. Open Neurax or Neurax Pro software and select “Handicap” on the top left of the screen.
2. Click on “Handicap Races.”
3. On the far right next to “Drive,” select the C: drive. You will need to do this even if it’s already showing as if it’s selected.
4. This will produce a list of folders in the box to the left. Scroll through and find the Neurax folder (it will be called Neurax31, NeuraxPro4 or NeuraxPro5 depending on which version you are using) and double-click on it.
5. Double-click on DATASETS. This will produce a list of Neurax data files saved in this folder.
6. Double-click on the file you wish to handicap. You can double-click on multiple files if you wish to process more than one at a time.
7. Click Handicap.
    

Troubleshooting

 

If a customer is experiencing issues with a file

• Try downloading the same file and process it using the steps above on your own computer.
• If no error messages occur after you try these steps on your own computer, then the file is fully functional.
• Run through the steps with the customer to make sure they are performing them correctly.

If customer is still unable to process the file

• Have them delete their version of the file from their DATASETS folder.
• Instruct them to go to Brisnet.com and walk them through re-downloading the file.
• Make sure they are downloading the correct type of Neurax file for the version of Neurax on their computer (NRX for Neurax, NRP for Neurax Pro).
  • If they are downloading the incorrect file type, be sure to let them know about the price difference. They may opt to change Neurax software versions instead.
  • Put in a BRIS credit request for the incorrect file so they do not get charged for both file formats. Let them know you are doing this.
• Walk them through the processing steps.
• As a last resort, you can email them your copy of the data file.
• If you are connected to the customer via join.me, you can use it to transfer your copy of the file to them. (Also a last resort.)

Creating DataSets with Exotic Results Files

 

1. Make sure both the Neurax data file (NRX/NRP) and the Exotic Results file (XRD) for the desired race date are saved in the DATASETS folder.
2. Open Neurax or Neurax Pro software and select “Database.”
3. Click on “Create/Append DataSet.”
4. In the “DataSet Name” field, type a name for your DataSet.
5. In the “Matched Pairs” field, select the desired race date pair.
6. Click “Build.”